Our Process
From first call to live growth system in 3 to 4 weeks
A clear, structured process with defined milestones and honest timelines. No vague phases, no surprises.
The Four Phases
How we build and grow your system
Phase 01
Discovery
Week 1
Before we build anything, we understand your business. We audit your current online presence, understand how your customers find you today, and identify exactly where enquiries are being lost. This shapes everything we build.
Your role
- 30-minute onboarding call with you
- Share your business goals and current challenges
- Provide access to existing accounts (Google, social, etc.)
- Review and approve our proposed plan
Our role
- Full audit of your website, Google, and social
- Competitor research in your market
- Keyword research for local SEO
- Deliver a written system plan and cost estimate
Phase 02
Build
Weeks 2 to 4
We build your website, set up your Google Business Profile, configure WhatsApp automation, and connect your CRM. We share progress updates at each milestone and get your approval before finalising.
What gets built
- Website design and development
- Google Business Profile optimisation
- WhatsApp Business API setup and automation
- CRM pipeline setup (where included)
- Social media profile optimisation
Your role
- Review and approve website design (2 rounds)
- Provide business photos if available
- Approve WhatsApp flow scripts
- Final approval before launch
Phase 03
Optimise
Month 2 onwards
Once your system is live, we track what is working and improve it every month. This is where SEO starts to compound, WhatsApp conversions improve, and social media builds consistent enquiry flow.
What happens monthly
- SEO improvements and Google optimisation
- Social media content creation and posting
- WhatsApp automation review and updates
- CRM monitoring and follow-up support
- Monthly report delivered to you
What to expect
- WhatsApp automation works from day one
- Google SEO results start appearing in month 2 to 3
- Social media builds audience over 60 to 90 days
- CRM shows conversion data from week one
Phase 04
Scale
Month 3 onwards
As your business grows, your system grows with it. Add paid ads, expand to new services, add AI automation, or move to the Professional plan. We build systems that scale without starting over.
Scale options
- Add Google Ads or Meta Ads campaigns
- Upgrade WhatsApp automation complexity
- Add more landing pages for new services
- Build custom software or AI systems
- Expand to new cities or markets
What we track
- Monthly enquiry volume from each channel
- Google ranking positions for key searches
- WhatsApp conversation and conversion rate
- CRM pipeline and follow-up completion
Realistic Expectations
What you can expect, honestly
WhatsApp Automation
Works from Day 1
Instant auto-reply, lead capture, and CRM logging starts from the day we go live.
Website
Live in 3 to 4 weeks
Professional website with enquiry form, Google-ready structure, and mobile optimisation.
Local SEO
Results in 2 to 3 months
Google ranking takes time. You will start seeing movement in month 2. Strong results in month 3 onwards. Results vary by competition.
Social Media
Audience builds in 60 to 90 days
Consistent posting builds credibility and reach over time. Enquiries from social typically start in month 2.
Google Business Profile
Optimised in week 1
Profile is set up and optimised in the first week. Review generation is ongoing.
CRM
Tracks from Day 1
Every enquiry is logged from the first day. Conversion insights emerge after 30 to 60 days of data.
Important: We do not guarantee a specific number of leads or a specific revenue increase. Results depend on your market, competition, pricing, and how your team handles enquiries. We build the best possible system for your business. Results will vary.
Ready to start your growth system?
Book a free 30-minute discovery call. We will audit your current presence and show you exactly what your system would look like.
